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Carbon wheels/rims warranty

Please note that warranty card supplied with your product must be signed and returned back to activate your warranty. Failure to do so will immedietely void any warranty.


Situation

 

Warranty

Manufacturing Defects Found Within 2 Months   We will replace the warranty item and pay shipping both ways.
Manufacturing Defects Found Within 2 Months to 1 Year   We will replace the warranty item and you just pay shipping to us.
We find that your wheel issue is not manufacturing defect but caused from miss use or accident (within 1 year)   We will sell you a new set of wheels at 25% off.
You Crash and Destroy your Wheels (Within 1 Years)   We will sell you a new set of wheels at 25% off.
What's Not Covered   Normal Wear and Tear

The following will void your warranty

  • Misuse (Jumping, trick riding)
  • Modification of wheels
  • Tire pressure exceeding 140psi
  • Improper assembly
  • Improper follow-up maintenance or maintenance by an unauthorised technician
  • Installation of parts or accessories not originally intended for, or not compatible with the wheel sets sold.
  • Use of brake pads not designed for carbon wheels (were applicable)

This warranty does not cover

  • Normal wear and tear (bearings, skewers, spokes etc)
  • Surface finish and cosmetic treatments (anodising, decals, etc)
  • All other bicycle components
  • Consequential or incidental damages (where applicable)
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